Streamline Sports - Established in 1990, your trusted distributor of sporting goods in Hong Kong.

客戶服務

如果您需要信息或幫助,請通過電子郵件或電話與我們聯繫,我們將很樂意為您提供幫助。

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運輸時間和費用
  • 1 至 7 個工作日內免費地面運輸
  • 1 至 7 個工作日內可到店取貨
  • 還提供次日送達和快遞選項
  • 除某些商品外,所購商品均採用係有 Bolduc 絲帶的橙色盒子交付
  • 有關運送方式、費用和運送時間的詳細信息,請參閱運送常見問題解答
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支付方式

Shella 接受以下付款方式:

  • 信用卡:Visa、MasterCard、Discover、American Express、JCB、Visa Electron。訂單發貨時,將從您的卡中扣除總額。
  • Shella 具有快速結帳選項,可讓您安全地保存您的信用卡詳細信息,這樣您就不必為以後的購買重新輸入它們。
  • PayPal:輕鬆在線購物,無需在網站上輸入您的信用卡詳細信息。訂單完成後,您的帳戶將被扣款。要註冊 PayPal 帳戶,請訪問網站paypal.com。
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換貨、退貨和退款

在原始裝運日期後 14 天內退回的物品將與新的條件相同 有資格獲得全額退款或商店積分。退款將退回到使用的原始付款方式 購買。客戶負責退貨時的運費和運費/手續費 原始購買不可退款。

Order Processing:

Orders are processed within 1-2 business
days. You will receive an email confirmation once your order has shipped.

Shipping Rates and Delivery:

Shipping costs are calculated during checkout
based on your location and the shipping method selected. We offer various
shipping options, including standard and expedited shipping.

Estimated delivery times are provided at
checkout and may vary based on your location.

International Shipping:

We ship to selected international
destinations. Please note that shipping fees and delivery times for
international orders may vary.

Customers are responsible for any customs
duties, taxes, or fees incurred during international shipping.

Tracking Your Order:

Once your order is shipped, you will
receive a tracking number to monitor your shipment’s journey. Use this
number on our carrier’s website for real-time updates.

Return Policy

Return Eligibility:

Products can be returned within 30 days
of receipt for a refund or exchange. Items must be unused, in their
original packaging, and accompanied by proof of purchase.

Non-Returnable Items:

Certain items are non-returnable,
including final sale items, gift cards, and personalized products. Please
check product details for return eligibility.

Return Process:

To initiate a return, contact our
customer service team at info@streamlinesports.com with your
order details. (CHRIS ADD
CONTACT US PAGE LINK)

Once your return is approved, you will
receive instructions on how to return your items.

Return Shipping Fees:

Customers are responsible for return
shipping costs unless the item was received damaged or incorrect.

Refunds:

Refunds will be processed to the original
payment method within 7-10 business days after we receive and inspect the
returned items.

You will receive an email notification
confirming your refund.

Exchange Policy

For exchanges, we recommend processing a
return for the original item and placing a new order for the desired item.
This ensures the fastest processing and availability.

Contact Us

For any questions regarding shipping or
returns, please contact our customer service team at info@streamlinesports.com or
call us at (+852) 2893 3044. We’re here to help!